https:\/\/www.ayalaland.com.ph\/privacy-statement\/<\/a>.<\/p>\nWe may revise this Privacy Notice from time to time as we add new features and purposes of data processing, or as laws change that may affect our company\u2019s services. When we make material changes to this Privacy Notice, we will post the date it was last revised.<\/p>\n
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Your Responsibilities<\/strong><\/p>\n\n- \n
\n- Read and understand this Privacy Notice<\/li>\n
- Ensure that any information that you provide us is complete, accurate and up-to-date<\/li>\n
- If you provide us with personal data about other people, we will use that information only for the specific purpose for which it was provided to us. By submitting the information, you warrant and confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Notice.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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When and How We Collect Data<\/strong><\/h4>\nFrom the first moment you engage through our website, we are collecting data. Here\u2019s when and how we do this:<\/p>\n
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\n- You use our digital platform;<\/li>\n
- You interact with our sales or customer care agents, reservation officers and specialists through chat facility;<\/li>\n
- You provide personal information in relation to inquiries, requests, and complaints;<\/li>\n
- You subscribe and\/or respond to surveys, promotions, and other marketing and sales initiatives;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\u00a0<\/strong><\/p>\nWhat types of data we collect from you<\/strong><\/h4>\nWhen you inquire about our products and service in this website through\u00a0Chat Now <\/strong>or Contact Us,<\/strong> the Company collects and processes the following personal data that you provide:<\/p>\n\n- \n
\n- Full Name<\/li>\n
- Email Address<\/li>\n
- Contact numbers such as Mobile number or Landline<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Information we may aggregate from different sources to your profile<\/strong><\/em><\/p>\nIf you have informed us that you wish to receive personalized direct marketing communications, we might aggregate data from different sources (both internally and externally) to have a better understanding of your preference and interests and be able to serve you with more relevant communications. You can always object to these activities by opposing this. In particular, you can always opt-out from receiving marketing-related emails by following the unsubscribe instructions provided in each email.<\/p>\n
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Disclosing personal data other than yours<\/strong><\/p>\nWhen you disclose to us personal data of another person (e.g., your dependent, spouse, children, and\/or parents), you attest that consent has been obtained from that person to disclose and process his\/her personal data in accordance with this privacy notice.<\/p>\n
If the Personal data was provided by a minor or one who is not legally capable of entering into contractual transactions without parental or guardian consent, the parent or legal guardian shall be responsible in providing the consent, and in correcting any information given or informing us that the information should be disregarded or deleted.<\/p>\n
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How and why we use your personal data<\/strong><\/h4>\nUnder the Data Protection Act, we can only use your personal data for certain specified purposes and where we have a legal basis to do so. Here are the reasons for which we process your data:<\/p>\n
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\n- Providing you with product and services that you have requested, including customer support;<\/li>\n
- Enhancing your customer experience by delivering product services that match your preference and needs;<\/li>\n
- Communicating relevant products and services, advisories, and responses to your queries, requests, and complaints;<\/li>\n
- Processing of information for statistical, analytical, and research purposes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Just in case you requested or opted information about our products or services, you may unsubscribe from them any time by clicking the unsubscribe link in the promotional emails, following the steps provided in the promotional text messages or replying to the email indicating that you no longer wish to receive any email from us.<\/p>\n
\u00a0<\/strong><\/p>\nYour Privacy Rights<\/strong><\/h4>\nYou can exercise your rights as a data subject by sending us an email at privacy@ayalaland.com.ph. When you make a request, note that such a request is subject to certain conditions. We may also charge you for any of these services.<\/p>\n
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You have the right to access information we hold about you<\/strong><\/p>\nYou may instruct us to provide you with any personal information we hold about you, subject to providing us with appropriate evidence of your identity.<\/p>\n
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\n- We may withhold personal information that you request to the extent permitted by law.<\/li>\n
- You may instruct us at any time not to process your personal information for marketing purposes.<\/li>\n
- You will be asked to expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for the same purpose.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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You can object to us using your data.<\/strong><\/p>\nThis includes your right to opt-out of any commercial communication from the company.<\/p>\n
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You have the right to port your data.<\/strong><\/p>\nWe will give you a copy of your data in a mutually acceptable format. We will not do so to the extent that this involves disclosing data about any other individual.<\/p>\n
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You have the right for your data to be erased.<\/strong><\/p>\nYou can do this by asking us to suspend, withdraw, remove or destroy your personal data, if it is no longer necessary for us to hold the data for purposes of your use of our website.<\/p>\n
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You have the right to lodge a complaint regarding our use of your data <\/strong><\/p>\nPlease tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the National Privacy Commission.<\/p>\n
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You have the right to damages<\/strong><\/p>\nYou have the right to damages arising from inaccurate, incomplete, false, unlawfully obtained or unauthorized use of your personal data by us.<\/p>\n
\u00a0<\/strong><\/p>\nHow secure is the data we collect?<\/strong><\/h4>\nWe do our best to ensure that your personal data is protected and your privacy is preserved.<\/p>\n
We use physical, technical, and organizational safeguards to protect your personal data against loss, theft, and unauthorized access, disclosure, copying, use, or modification.\u00a0These practices include:<\/p>\n
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\n- Use of secured servers behind advanced threat protection appliances, firewalls, encryption and other security tools.<\/li>\n
- Use of standard encryption tools such as SSL (Secure Socket Layer) to help protect personal data and to keep information collected secure.<\/li>\n
- Website\/Application security testing conducted by a third party prior to it being launched and when major changes have been applied.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who are qualified and authorized to process them. All such persons, wherever they are located, are required to protect the confidentiality and privacy of your personal data in a manner consistent with our privacy policies and practices.<\/p>\n
And please remember<\/strong>:<\/p>\n\n- \n
\n- You provide personal data at your own risk. Unfortunately, no data transmission is guaranteed to be 100% secure<\/li>\n
- You are responsible for your username and password. Keep them secret and safe!<\/li>\n
- If you believe your privacy has been breached, please contact us immediately at\u00a0privacy@ayalaland.com.ph.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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How long do we store your data?<\/strong><\/h4>\nWe shall retain your personal data obtained via our Contact Us, Ayala Land Group Data Privacy forms, and Chat facilities<\/p>\n
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\n- for a period of one (1) year from the fulfillment of the declared purposes or allowable criteria for its processing;<\/li>\n
- for such period as we may be required to do so by applicable law, if any; or,<\/li>\n
- for such period that your personal data may be relevant to any ongoing or prospective legal proceedings in order to establish, exercise, and defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Thereafter, your personal data shall be disposed or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or the public. Specifically, all personal data in electronic form will be deleted from our databases, following the retention period stated above.<\/p>\n
\u00a0<\/strong><\/p>\nThird parties who process your data<\/strong><\/h4>\nFulfillment of Legitimate and Business Purposes<\/strong><\/p>\nIn fulfillment of the stated purpose\/s that you consented to, we may disclose your personal data to the following parties:<\/p>\n